Your First Visit
A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare.
At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.
Your veterinarian will examine your pet from nose to tail, looking for things like heart murmurs, ear infections, and/or parasites. Your veterinarian can also provide pet-proofing tips, training assistance, and parasite protection recommendations.
|Before Your First Appointment|
Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.
While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.
Please call to schedule an appointment so that we can properly care for your pet. Morning drop-off appointments are available, giving the doctor an appropriate amount of time to examine your pet. Afterward, your doctor will call to discuss the diagnosis and give discharge instructions. Payment is due at the time service is rendered.
Prior to the Appointment
For the safety of all the animals in our care, we require that all your pet's vaccinations be up to date. Though we make every effort to make all animals feel comfortable during their visit, being in new surroundings with other animals makes some pets feel uneasy. Before bringing your pet to us, be sure to place them on a leash or in a pet carrier.
“South Flower Mound Animal Hospital is a wonderful place to take your pets for care. I have been taking my animals there for the last two years and they are exceptional in patient care and services.”